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  <title>Static Forms - Status Status - Incident history</title>
  <updated>2026-05-22T07:10:00.000+00:00</updated>
  <author>
    <name>Static Forms - Status</name>
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<entry>
  <id>tag:static-forms.instatus.com,2005:Incident/cmpgulmds00hqqo9xawblxo75</id>
  <published>2026-05-22T07:10:00.000+00:00</published>
  <updated>2026-05-22T07:10:00.000+00:00</updated>
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  <title>Delayed email delivery for form submissions</title>

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  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 2 hours and 54 minutes</p>
    <p><strong>Affected Components:</strong> Submit API</p>
    <p><small>May <var data-var='date'> 22</var>, <var data-var='time'>07:10:00</var> GMT+0</small><br /><strong>Investigating</strong> -
  We are investigating delays in email delivery for form submissions. Some submissions may experience delayed notification emails. Form data is being captured successfully — no submissions are lost. We are working to process the backlog and restore normal delivery times..</p>
<p><small>May <var data-var='date'> 22</var>, <var data-var='time'>10:04:00</var> GMT+0</small><br /><strong>Resolved</strong> -
  The issue has been resolved. All pending form submission notification emails have been delivered. The root cause was an unreliable message queue, causing approximately 30% of email delivery jobs to be dropped. No form submissions were lost — all affected emails have now been sent..</p>

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